A single source of truth for all customer needs, feedback, and sentiment captured across every team and tool in the business.Request a Walkthrough
Organize all customer needs into a single system of record, measure their actual business impact, and automatically close the loop with users as their needs are addressed.
Aggregate any type of feedback from any source – bug reports, product enhancements, support issues, sales blockers – into a single system of record for all outstanding customer needs.
Parlor utilizes what it knows about each user – e.g. their role, behavior, and the importance of the accounts they're in – to identify the most pervasive and impactful user needs, prioritized by request volume, revenue impact, and urgency.
Parlor integrates with the tools you use to collect feedback and prioritize work – from Zendesk and Intercom to Jira and Linear – to help you make feedback management a company priority without requiring redundant efforts.
Because Parlor tracks each user, those users' needs, and your team's progress on those needs, it can automatically close the loop with customers as their individual needs are addressed.