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Feedback Management in Parlor

Validate your roadmap with qualified user feedback.

Aggregate anecdotal feedback from across different teams and filter out the noise. Parlor quantifies the business impact of all of your users’ needs so that you can confidently prioritize your team’s roadmap.

manage and organize your feedback in parlor

Analyze Feedback Trends

Identify the most impactful users' needs to help you focus on what matters most.

Highlights:

• Analyze the volume of requests to understand how pervasive they are.

• Quantify the business impact of requests based on recurring revenue from existing customers.

• Measure the impact of requests by connecting opportunity revenue to individual needs.

Validate User Needs

Collaborate with your users and internal teams to develop the strongest roadmap possible.

Highlights:

• Flag specific companies as “VIP” accounts to surface all feedback from them as high priority.

Stack rank each users’ needs so that you can accurately determine which is most important to each user.

• Allow users to vote on specific needs to determine how that resonates with the rest of your user population.

prioritizing features in Parlor
Close the loop by updating your users when the their requested featurs go live

Prioritize Roadmap Items

Connect Parlor to the roadmaping or engineering management tools that your teams already use every day.

Highlights:

• Integrate with your engineering task management system, like Jira, to streamline your entire process.

• Share roadmap items with your users to get their input and prioritization preference.

• Align all of your teams around the transparecy of your users' priorities.

Check out some of Parlor’s integrations.

Integrate the tools that matter to you – from CRMs and support tools to Slack and Jira – so Parlor can fit seamlessly into your workflow and replace the tools you no longer need.

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Jira

Connect relevant insights in Parlor directly to Jira tickets.

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Salesforce

Sync customer data to feedback in Parlor to validate its impact.

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Slack

Let your team add new feedback to Parlor directly from Slack.

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Zendesk

Route feedback received from your Zendesk tickets into Parlor.

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Intercom

Route feedback received from Intercom live-chat into Parlor.

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Hubspot

Sync user needs in Parlor back to your customer records in HubSpot.

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A Feedback Management System for optimizing the entire feedback lifecycle.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.

Collect and Organize

Collect & Organize

Aggregate feedback from any source into a single system of record to catalogue critical feedback trends and needs.

Validate & Prioritize

Prioritize & Validate

Identify the most pervasive and impactful needs to ensure your team is working on the highest priorities.

Communicate and Educate

Communicate & Educate

Automatically close the loop by communicating progress and improvements back to the users who requested them.