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Hi there!
We make software for product teams who genuinely care about their users. Sound like you? We'd love to chat!
CEO, Parlor
Talk to a Parlor Product Manager
Want to learn more about Parlor's Feedback Management System? Share a little information about yourself and one of our Product Managers will reach out shortly.
Parlor User Groups
Make your users your advantage.
Validate your roadmap, understand what matters most to your most important users, and improve your product by engaging with your users through Parlor's User Groups.
Not Support. Customer Collaboration.
Collect actionable feedback from your VIP customers, helping you make informed decisions and directly engage the people who actually use your product most.
Traditional User Feedback
Executed randomly, reactive instead of proactive, reliant on non-users, and anecdotal instead of holistic.
Ad hoc surveys sent to users at irregular intervals
Inbound support tickets rarely reviewed by the product team
Anecdotal sales convos. filtered through a sales rep
Random usability testers with no product knowledge
Customer teams with dozens of off-hand requests
The result:
A fractured understanding of users' needs, resulting in a well-planned roadmap full of expensive duds.
Customer Collaboration with Parlor
Proactive engagement with VIP users over time, resulting in validated feedback that shows the business impact.
Thoughtful creation of User Groups
Early validation of efforts being considered
Frequent & consistent feedback from users
Practical, contextual approach to user research
Deep collaboration with your VIP customer
The result:
Better products. More deeply engaged users. All at a fraction of the cost of traditional efforts.
Think beyond analytics and support tickets.
Prioritize specific voices – not all users' opinions are equal.
Build lasting rapport with those who matter most to you.
Compare insights across groups to focus on proper signals.
Foster a new type of Collaboration Qualified power user.
How it works in Parlor.
Provoke deeply valuable feedback by inviting users into User Groups, engaging them throughout the feedback process, and comparing the results across different cohorts.
Identify specific users as potential Collaborators.
Invite users you want to engage in your feedback management system based on shared characteristics, such as 'Highest Paying Customers', Customer Advisory Board', or 'Most Active Users'.
Recruit them into highly-
focused User Groups.
Invited users have access to Parlor's in-app functionality and direct communication with your product and customer teams, allowing you to build a solid relationship with your most important users.
Conduct research, preview features, & engage deeply.
Users in your User Groups can submit requests, participate in research studies, preview potential new features, or join in on town hall discussions.
Analyze results to make user-validated decisions.
The results of your collaborative efforts are collected in your Parlor dashboard, comparable across User Groups and broken down into actionable insights.
User Relationship Management software.
An all-in-one software for product, customer, and sales teams to unite around the needs of their users.
Feedback Management
Manage the entire feedback lifecycle, from collection to announcement.
Key features:
Priority Management
Prioritize your roadmap needs based on quantifiable data and validated user input.
Key features:
Account Management
Keep your users in the loop and manage all of your user information, all in one place.
Key features:
More Than Just Software
One-on-one guidance from your dedicated Discovery specialist – whenever you need it.
Every paid Parlor subscription comes with a dedicated Discovery specialist. This isn't customer support; it's a direct connection to a trained Product Manager to help you plan, manage, and execute on your Discovery efforts.
What is a Discovery Specialist