🎉 Journey into SaaSland with Parlor’s very own children’s book, “An Adventure in SaaSland!”   

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Parlor's Feedback Management System

Parlor's Feedback Management System organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.

manage and organize your feedback in parlor

Collect & Organize

Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.

Popular features:

• Customizable in-moment surveys

• In-product feature requests & bug reports

• Live chat, Slack, and support ticketing integrations

Validate & Prioritize

Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.

Popular features:

• User voting on requests

• Salesforce and JIRA integrations

• Merge similar feedback to clearly quantify impact.

prioritizing features in Parlor
Close the loop by updating your users when the their requested featurs go live

Communicate & Educate

Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.

Popular features:

• In-app release notes

• Dynamically segmented user cohorts

• Automatic status updates on user requests

Customer Case Studies

For Product Teams
Transparent Language

Parlor just fills a gap in so many different ways; with Trello, and AirTable, and Excel, and Confluence documents, and Jira, and anything else you can think of. There’s so many ways you can try to sit down and gather all this user feedback coming in from everywhere, and Parlor’s the first tool that I feel like just does it for you.

For Customer Teams
Transparent Language

We see Parlor as a collaboration tool that everybody, regardless of their team or expertise, can use. It opens up communication channels between teams that weren’t there before, which is what I think makes it valuable.

Check out some of Parlor’s integrations.

Integrate the tools that matter to you – from CRMs and support tools to Slack and Jira – so Parlor can fit seamlessly into your workflow and replace the tools you no longer need.

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Jira

Connect relevant insights in Parlor directly to Jira tickets.

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Salesforce

Sync customer data to feedback in Parlor to validate its impact.

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Slack icon

Slack

Let your team add new feedback to Parlor directly from Slack.

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Zendesk

Route feedback received from your Zendesk tickets into Parlor.

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Intercom

Route feedback received from Intercom live-chat into Parlor.

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Hubspot

Sync user needs in Parlor back to your customer records in HubSpot.

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