🎉 Journey into SaaSland with Parlor’s very own children’s book, “Oh, With Feedback You’ll Grow!”   

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Feedback Management in Parlor

Transparency is key to user satisfaction.

Prove to your users that your team is listening to their needs and improving the product based on their input. Keep users in the loop throughout the entire product process, not just at the beginning and end.

manage and organize your feedback in parlor

Close the loop with your users.

Provide transparency into the process of their needs being worked on.

Highlights:

• Automatically alert your users as you move their request through your pipeline, from “Considering” to “Working on” to “Released”.

• Provide context to your users about status changes by including a message explaining the decision.

• Personalize notifications to specific users in bulk to notify them when something they’ve requested is live.

Celebrate with your users.

Make a big splash with your users whenever you release something new.

Highlights:

Announce new updates directly inside your product or over email.

• Measure how product updates resonate with your users through sentiment analysis.

• Crowdsource new product ideas from comments directly attached to the product update.

prioritizing features in Parlor
Close the loop by updating your users when the their requested featurs go live

Educate your users.

Provide everything your users need to be successful within your product.

Highlights:

• Drive adoption of newly released features through in-product and email announcements.

• Receive contextual feedback that optimizes your users’ experiences.

• Track the success of a new release through associated requests (enhancements, bug reports, feature requests) and insights.

Check out some of Parlor’s integrations.

Integrate the tools that matter to you – from CRMs and support tools to Slack and Jira – so Parlor can fit seamlessly into your workflow and replace the tools you no longer need.

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Jira

Connect relevant insights in Parlor directly to Jira tickets.

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Salesforce

Sync customer data to feedback in Parlor to validate its impact.

Details coming soon...

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Slack

Let your team add new feedback to Parlor directly from Slack.

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Zendesk

Route feedback received from your Zendesk tickets into Parlor.

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Intercom

Route feedback received from Intercom live-chat into Parlor.

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Hubspot

Sync user needs in Parlor back to your customer records in HubSpot.

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A Feedback Management System for optimizing the entire feedback lifecycle.

Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.

Collect and Organize

Collect & Organize

Aggregate feedback from any source into a single system of record to catalogue critical feedback trends and needs.

Validate & Prioritize

Prioritize & Validate

Identify the most pervasive and impactful needs to ensure your team is working on the highest priorities.

Communicate and Educate

Communicate & Educate

Automatically close the loop by communicating progress and improvements back to the users who requested them.