Request a walkthrough.
Share a little information about yourself and one of our Product Managers will follow up over email shortly.
Hi there!
We make software for product teams who genuinely care about their users. Sound like you? We'd love to chat!
CEO, Parlor
Talk to a Parlor Product Manager
Want to learn more about Parlor's Feedback Management System? Share a little information about yourself and one of our Product Managers will reach out shortly.
Collect & Organize
Stop drowning in feedback. Start owning it.
Aggregate all your existing customer feedback into a single system of record, transforming anecdotal feedback into quantifiable business impact.
More than just another feedback collection tool.
The last thing most teams need is more feedback, so we help you make the most of the feedback you already have. Parlor consolidates and organizes all your data, regardless of the team or tool that collected it.
Collect feedback
Replace all your standalone feedback collection tools with a single solution.
Highlights:
• Submit feature requests and bug reports directly from your product in a highly personal way.
• Run surveys and send feature previews at the right moment during a user's natural use of the product.
• Allow your users to vote on new features to understand if their individual user needs are shared by the rest of your user population.
Consolidate feedback
Integrate existing from across all your teams, from Sales to Success to Product, to aggregate feedback from any source into one single system of record.
Highlights:
• Enable your Support or Success teams to directly send customer feedback into Parlor from within the tools they’re already using (e.g. Zendesk, Slack)
• Import all of your pre-existing feedback in your CRM, Airtable, or Excel spreadsheets to immediately create one source of record for everyone.
• Segment users into distinct cohorts (e.g. your highest paying customers) to better understand how important specific feedback is to specific customer types.
Organize feedback
Clearly identify the most pervasive and impactful user needs by organizing all customer feedback into Parlor.
Highlights:
• Merge similar feedback from many different users into a single, trackable User Need.
• Track ongoing, critical feedback themes across different user populations.
• Add custom tags, include notes from user interviews or sales calls, and assign admins on your team to ensure Parlor works within your process.
Check out some of Parlor’s integrations.
Integrate the tools that matter to you – from CRMs and support tools to Slack and Jira – so Parlor can fit seamlessly into your workflow and replace the tools you no longer need.
A Feedback Management System for optimizing the entire feedback lifecycle.
Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.
Collect & Organize
Aggregate feedback from any source into a single system of record to catalogue critical feedback trends and needs.
Prioritize & Validate
Identify the most pervasive and impactful needs to ensure your team is working on the highest priorities.
Communicate & Educate
Automatically close the loop by communicating progress and improvements back to the users who requested them.