Episode #7:

John Papale, Customer Success Manager at Zappi

This week, Cam and Yonas welcome John Papale from Zappi to the podcast! After starting out in sales, John transitioned into a customer success role and in this week’s (completely remote) episode, he chats with Cam and Yonas about the overlap of customer success and sales, and how important it is that product teams and customer teams are aligned.