Episode #38:

CS101: Elizabeth Bukys, Head of Customer Success at FlatFile

This episode officially marks the end of the Customer Success 101 series (brb, holding back the tears), but we’re closing it out with a very special guest. Elizabeth Bukys joins the boys this week to share her perspective as Head of Customer Success at Flatfile! Elizabeth joined the Flatfile team after spending some time as a Technical Account Manager, and gives us her definition of customer success, the overlap it has with product, and why it’s never too early to start up a customer success team.
With the closing of our newest series, we want to hear what you think! Leave us a review, share it with your friends, give us a follow on LinkedIn or Twitter (we follow back!) Did you like the series? What would you want to see Cam and Yonas cover next?