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Hi there!
We make software for product teams who genuinely care about their users. Sound like you? We'd love to chat!
CEO, Parlor
Talk to a Parlor Product Manager
Want to learn more about Parlor's Feedback Management System? Share a little information about yourself and one of our Product Managers will reach out shortly.
Welcome to Parlor.
A Feedback Management System for teams who care about their users.
The feedback lifecycle is broken. Today, teams bury feedback across tools, argue over priority, and manually follow up with users (if at all). Parlor fixes this. All of it.
Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.
Collect & Organize
Aggregate feedback from any source – product, support, or sales – into a single system of record to catalogue critical feedback trends.
Popular features:
• Customizable in-moment surveys
• In-product feature requests & bug reports
• Live chat, Slack, and support ticketing integrations
Validate & Prioritize
Identify the most pervasive and impactful user needs, prioritized by request volume, revenue, and customer sentiment.
Popular features:
• User voting on requests
• Salesforce and JIRA integrations
• Merge similar feedback to clearly quantify impact.
Communicate & Educate
Parlor closes the loop by automatically communicating progress and improvements back to users as their individual needs are addressed.
Popular features:
• In-app release notes
• Dynamically segmented user cohorts
• Automatic status updates on user requests
Streamline your tools, simplify your workflow, and unite your teams around your users' needs.
Parlor connects directly to the tools that matter, including live chat, ticketing systems, CRMs, JIRA, and Slack. So, all important customer information can be used to measure the impact of collected feedback, which allows your PMs to prioritize their work.
Parlor just fills a gap in so many different ways; with Trello, and AirTable, and Excel, and Confluence documents, and Jira, and anything else you can think of. There’s so many ways you can try to sit down and gather all this user feedback coming in from everywhere, and Parlor’s the first tool that I feel like just does it for you.
